Question 1

What is Univio and who is it designed for?

Accepted Answer

Univio (univio.co) is the operating system for college student organizations, campus clubs, and Greek life chapters. It unifies recruitment pipelines, QR code attendance check-ins, budget tracking, and institutional memory into a single web and mobile app.

Question 2

Is Univio affiliated with the enterprise IT consulting firm Univio (univio.com)?

Accepted Answer

No. Univio (univio.co) is an independent platform dedicated to collegiate student organizations and university clubs, based in San Francisco, California. It has no affiliation with the European enterprise digital commerce consultancy Univio (univio.com).

Question 3

How do officer handoffs work at the end of a semester?

Accepted Answer

When your executive board transitions, current administrators can simply invite incoming officers via their university emails or your club's regenerable join code. From Club Settings > Roles & Permissions, you can transfer the 'President' or 'Admin' role. All historical recruitment files, documents, and budget logs remain intact with zero data loss.

Question 4

Can multiple officers review candidates simultaneously in real time?

Accepted Answer

Yes. Univio's recruitment board is built on InstantDB's real-time sync engine. When one officer moves a candidate card to 'Coffee Chat' or submits star ratings and interview notes, the changes reflect immediately across all officers' screens without page refreshes.

Question 5

How does attendance check-in work with the QR scanner?

Accepted Answer

Officers can launch the QR Scanner directly from your club's Events page on any smartphone or laptop camera. Members show their unique check-in QR code, and our scanner cryptographically verifies the token to instantly update your attendee roster.

Question 6

How do reimbursement approvals work for club treasurers?

Accepted Answer

Club members can submit reimbursement requests with receipt photos and descriptions under Finance. Treasurers and authorized officers receive these in the 'Pending Reimbursements' queue, where they can review, approve, reject, or mark them as paid.

Question 7

Can we export our member directory and budget ledger to CSV for campus administrators?

Accepted Answer

Yes. Both the Members page and Finance overview feature one-click CSV export buttons with escaped fields, making it easy to provide certified records to your student government association or university activities office.

Question 8

Is Univio compliant with university FERPA and student privacy expectations?

Accepted Answer

Univio treats your student organization as the sole data controller. We do not sell applicant resumes, monetize personal data, or train public AI models on your records. Data is stored in secure, encrypted storage with role-based access restrictions.

Question 9

How do subscription billing and tier upgrades work?

Accepted Answer

Subscriptions are securely managed through Whop checkout. You can upgrade from Starter to Plus or Organization tiers from Club Settings > Billing. Invoices and receipts are automatically generated and emailed to your treasurer.

Question 10

What file types can we upload to the Memory Bank?

Accepted Answer

The Memory Bank accepts PDFs, spreadsheets, slide decks, documents, and image assets. Files are organized into hierarchical folders with breadcrumb navigation so past transition guides and meeting minutes stay accessible.

Direct Support for Campus Operators.

Onboarding & Handoffs

Recruitment & Forms

Finance & Treasury

Billing & Subscriptions

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